Subaru Frequently Asked Questions In Middletown, NY

So many New York drivers just want a reliable, no-nonsense dealership to call their automotive home, but to find one, they need a few questions answered first. Johnstons Subaru in Middletown, NY, is proud to serve our own community as well as our neighbors in Wallkill, Goshen, Montgomery, and Port Jervis.
If you frequently travel I-84, NY-17, or Route 6, our showroom and service center are probably close by. Get the answers to the most commonly asked questions about our dealership below – and visit us in person for a true Johnstons Subaru welcome!
Frequently Asked Questions
Buying & Shopping for a Subaru
Ready To Find Your Subaru?Which Subaru models are best for Middletown-area families?
The midsize Outback is great for daily life, and the three-row Ascent maximizes your road trip fun. Plus, these SUVs have standard AWD traction for snowy New York streets.
Which Subaru models have all-wheel drive?
All new Subaru models have standard Symmetrical All-Wheel Drive, with the exception of the BRZ sports coupe and certain Subaru Uncharted trim levels.
Does Johnstons Subaru carry hybrid and electric Subaru vehicles?
Yes, our Middletown, NY, dealership carries hybrid Subaru vehicles like the Crosstrek Hybrid and Forester Hybrid alongside all-electric models like the Solterra and Trailseeker.
Why should I buy a Subaru from Johnstons Subaru?
When you buy a new Subaru from our dealership near Wallkill, NY, you'll automatically receive the Johnstons Care Package that includes complimentary maintenance, tire protection, and more.1
Subaru Financing & Leasing
See What You Qualify ForCan I apply for Subaru financing online before visiting?
Yes, you can apply online for financing through our dealership. Click the "Finance and Research" tab at the top of this page, followed by "Apply for Financing."
Can I finance a Subaru with less-than-perfect credit?
Yes, our Subaru store near Goshen, NY, prides itself on helping customers with a wide range of credit scores finance a Subaru vehicle they love.
Does Johnstons Subaru offer special financing rates?
Johnstons Subaru works with local lenders to offer our best possible financing rates. Those rates will vary based on your finances; visit us near Montgomery, NY, to learn more.
Is it better to lease or finance a Subaru?
There's no wrong way to take home a Subaru. Leasing can give you a new vehicle every few years, while financing can help you build equity over time.
Used & Certified Pre-Owned Vehicles
Browse Pre-Owned Inventory What is the difference between a used Subaru and a certified pre-owned Subaru?
Used Subaru vehicles have been driven for a wide range of miles; certified pre-owned Subaru models meet specific age, mileage, and inspection requirements and usually come with warranties.
Can I trade in a vehicle I still owe money on?
Yes, most drivers are able to trade in a vehicle they still owe money on. We can review your loan balance and your car's trade-in value, then create a plan for your next vehicle.
How is my trade-in value determined?
Our finance team bases trade-in estimates on your vehicle's mileage, condition, age, and tech features, as well as current market demand.
What should I look for when buying a used Subaru?
You'll want to consider mileage, maintenance history, overall condition, and previous ownership history before investing in a used Subaru.
Subaru Service & Maintenance
Schedule Service OnlineHow often should I bring my Subaru in for maintenance?
Maintenance intervals vary by Subaru model, so it's best to refer to your owner's manual for details. As a New York driver, you may also need seasonal maintenance and protective winter care.
How do I schedule service at Johnstons Subaru?
You can schedule service at Johnstons Subaru online, by phone, or in person at our Middletown, NY, service center. We open early for your convenience!
What services does the Johnstons Subaru service center provide?
Our Subaru service center near Port Jervis, NY, provides interval maintenance like oil changes as well as recall repairs, general repairs, and dashboard light diagnostics.
Does Johnstons Subaru sell tires and offer tire rotations?
Yes, our service center carries tires and offers tire rotations. Purchase a new Subaru from our dealership to receive one year of complimentary wheel and tire coverage.1
Subaru Ownership in the Hudson Valley
Explore Our Car Care TipsHow do I care for my Subaru through every Hudson Valley season?
In the spring, check your brakes and swap out windshield wipers; in summer, check your AC and protect your paint; in autumn, test your battery and top off fluids; and in winter, keep your gas tank full and an emergency kit in your car.
What is X-MODE, and when should I use it?
X-MODE is a drive mode that integrates with Subaru Symmetrical All-Wheel Drive to maximize traction, stability, and control in low-grip or off-road conditions.
How does Subaru EyeSight help on local roads and highways?
Subaru EyeSight uses forward-facing cameras to scan the road ahead for potential hazards and warn you about them in advance. It's like having an extra set of eyes!
What dashboard warning lights should I never ignore?
Engine, battery, and coolant lights should never be ignored, as well as any dashboard light that is red, yellow, or amber in color. Green and blue lights are just informational.
About Johnstons Subaru
Get Directions to Route 6Where is Johnstons Subaru located?
Johnstons Subaru is on Route 6 on the south side of Middletown, NY, just six miles northwest of Goshen, NY. We're also just down Dolson Avenue from Holy Burger!
What areas does Johnstons Subaru serve?
Our Subaru dealership proudly serves drivers in Middletown as well as our neighbors in nearby Goshen, Wallkill, Port Jervis, and Montgomery, NY.
Can I shop for a Subaru online before visiting?
Yes, you can shop our dealership's entire new-vehicle inventory before visiting our Middletown showroom. You can also apply for financing online.
Do you have Spanish-speaking staff?
Yes, our staff can speak both English and Spanish, so language won't ever stand in the way of your automotive needs.
Still Have Questions?
Contact UsSales
- Monday9:00am - 7:00pm
- Tuesday9:00am - 7:00pm
- Wednesday9:00am - 7:00pm
- Thursday9:00am - 7:00pm
- Friday9:00am - 6:00pm
- Saturday9:00am - 5:00pm
- SundayClosed
Service
- Monday9:00am - 7:00pm
- Tuesday9:00am - 7:00pm
- Wednesday9:00am - 7:00pm
- Thursday9:00am - 7:00pm
- Friday9:00am - 6:00pm
- Saturday9:00am - 5:00pm
- SundayClosed
Parts
- Monday9:00am - 7:00pm
- Tuesday9:00am - 7:00pm
- Wednesday9:00am - 7:00pm
- Thursday9:00am - 7:00pm
- Friday9:00am - 6:00pm
- Saturday9:00am - 5:00pm
- SundayClosed
1The complimentary maintenance services listed on this web page are for informational purposes and shall not be solely relied upon. These services may have specific conditions, limitations, and exclusions, and not all vehicles may qualify for complimentary maintenance. For detailed coverage specifics, including what is included in the complimentary maintenance and any potential costs, please contact our dealership.





