Johnstons Subaru is OPEN!

 

Johnstons Subaru - is Now OPEN!

Governor Andrew Cuomo Approves Vehicle Sales for Licensed Dealers!

1. Our dealership is open during normal business hours. However, sales appointments are encouraged for the safety of our staff and customers. Shop from home!

2. Apply social distancing requirements to all appointments for vehicle deliveries or lease returns.

3. Conduct all deliveries and interactions in one of the following safe settings: Outside a dealership;
    1. ln a service bay cleaned according to Centers for Disease Control (CDC) Prevention Guidelines;
    2. In a designated room cleaned according to the CDC Guidelines; or
    3. At a consumer's home or place of business.

4. All personal interactions- whether in returning a vehicle or exchanging paperwork- must follow CDC Guidelines and NYS requirements related to workplace health and social distancing.

This policy change was the result of a cooperative effort by Dealer Associations across New York, including Buffalo, Rochester, Syracuse, Greater New York, the Capital District, and the New York State Auto Dealers Association. It is a temporary measure, and it will expire when the emergency is over.

First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Johnstons Subaru is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help.

Our steps include:

  • Thorough cleanings of all dealership facilities daily
  • Sanitizing gel and foam stations available on-site
  • Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
  • Adhering to the recommended six feet of social distance from other staff and customers

We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership. We will also continue to offer vehicle pick-up and delivery services.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this time.

Hours

  • Monday9:00 am - 8:00 pm
  • Tuesday9:00 am - 8:00 pm
  • Wednesday9:00 am - 8:00 pm
  • Thursday9:00 am - 8:00 pm
  • Friday9:00 am - 6:00 pm
  • Saturday9:00 am - 5:00 pm
  • SundayClosed

How Can We Help?

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Service Department

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Parts Department

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  1. Johnstons Subaru

    3480 Route 6
    Middletown, NY 10940

    • Sales: (845)344-3100
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Get in Touch

  • Contact our Sales Department at: (845)344-3100
  • Monday9:00 am - 8:00 pm
  • Tuesday9:00 am - 8:00 pm
  • Wednesday9:00 am - 8:00 pm
  • Thursday9:00 am - 8:00 pm
  • Friday9:00 am - 6:00 pm
  • Saturday9:00 am - 5:00 pm
  • SundayClosed